IT Services & IT Support

Award-winning IT Solutions to help Your Business

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Need help with projects?

Our IT Services

QCM offers many types of services to help our valued customers concentrate on their primary business goals.


We offer a wide range of IT services, including managed services, and more, including Cloud, Remote, MFA, Migrations, Microsoft/Azure, Security, PEN tests, NIST/CMMC, audits, assessments, and more.


Discover our project, security, and monitoring services below. Don't see something you need? ASK US!

PROJECT SERVICES

Infrastructure Upgrades

Upgrading hardware, software, and infrastructure components to improve performance, scalability, and security


Data Center Migration

Migrating data and applications from one data center to another, including planning, execution, and post-migration testing


Cloud Migration

Migrating on-premises infrastructure and applications to cloud platforms, such as AWS, Azure, or Google Cloud Platform


Security Audits and Assessments

Conducting security audits and assessments to identify vulnerabilities, compliance gaps, and security risks


Software Implementations

Implementing new software solutions or upgrading existing ones to improve efficiency, productivity, and business operations

Network Infrastructure Design

Designing and implementing new network infrastructure solutions to support business requirements and growth


Disaster Recovery Planning

Developing and implementing disaster recovery plans and solutions to ensure business continuity in the event of a disaster


IT Systems Integration

Integrating diverse IT systems and applications to improve data flow, communication, and business processes


Virtualization Projects

Virtualizing server infrastructure and applications to reduce hardware costs, improve resource utilization, and increase flexibility


Business Continuity Planning

Developing and implementing business continuity plans to ensure uninterrupted operations during unexpected events or disasters

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Is Your Team Working Efficiently?

Using QCM to handle or assist with your IT Services will allow your team to focus on what they need to focus on: Your Business Goals. Our staff of 30 has 400+ years of combined experience and expertise, with an extremely high rate of customer retention and customer satisfaction. Reach out to us, we'd love to see how we can help you.

IT SECURITY SERVICES

Security Assessment and Gap Analysis

Conducting comprehensive assessments of existing security measures, identifying gaps, and developing strategies to address them


Security Awareness Training

Implementing security awareness training programs for employees to educate them about cybersecurity risks, best practices, and how to recognize and respond to security threats


Vulnerability Management Program

Establishing processes and tools to identify, prioritize, and remediate vulnerabilities in IT systems and applications


Penetration Testing

Performing simulated attacks on IT systems and infrastructure to identify weaknesses and assess the effectiveness of security controls


Security Incident Response Plan

Developing and implementing a structured plan and procedures for responding to security incidents, including detection, containment, eradication, and recovery


Security Information and Event Management (SIEM) Implementation

Deploying SIEM solutions to centralize and analyze security event logs from various sources for threat detection and response


Identity and Access Management (IAM)

Implementing IAM solutions to manage user identities, access privileges, and authentication mechanisms to prevent unauthorized access


Data Loss Prevention (DLP)

Deploying DLP solutions to monitor, detect, and prevent the unauthorized transmission or exfiltration of sensitive data

Endpoint Security Enhancements

Implementing endpoint security solutions such as antivirus, anti-malware, host intrusion prevention systems (HIPS), and endpoint detection and response (EDR) to protect endpoints from security threats


Network Segmentation

Segmenting networks to isolate sensitive systems and data from less secure areas to minimize the impact of security breaches


Security Controls Implementation

Deploying security controls such as firewalls, intrusion detection and prevention systems (IDS/IPS), web application firewalls (WAF), and data encryption to protect IT assets


Regulatory Compliance Initiatives

Initiating projects to achieve compliance with industry-specific regulations (CMMC, NIST CSF, ALTA, PCI DSS) through security controls and audit processes


Security Architecture Review and Design

Reviewing and redesigning the security architecture to ensure alignment with business goals, emerging threats, and evolving technologies


Mobile Device Security

Implementing security measures to protect mobile devices (e.g., smartphones, tablets) and secure access to corporate resources from mobile devices


Managed Security Operations Center (SOC)

Implementing a Managed SOC to monitor, detect, and respond to security threats in real-time


Cybersecurity Risk Management

Implementing risk management frameworks and processes to identify, assess, prioritize, and mitigate cybersecurity risks across the organization

Our experienced staff puts the focus on YOUR needs.

Check out this happy customer:

“I want to thank you for all your help during this project. I appreciate your knowledge and quick replies with accurate info along the way. We successfully uninstalled Exchange last night from our two old on prem servers. We now are fully functional in the cloud with only the one on-prem hybrid exchange server. At this point I think we can call this project complete. It was great working with you and QCM and we look forward to future projects we can all accomplish together.”


– Managed IT Services Customer

IT MONITORING SERVICES

Network Monitoring

Monitoring network devices, traffic, and performance to ensure optimal network operation


Server Monitoring

Monitoring server health, performance, and availability to prevent downtime and ensure optimal performance


Security Monitoring

Monitoring for security threats, intrusions, and vulnerabilities to detect and respond to security incidents


Cloud Infrastructure Monitoring

Monitoring cloud-based infrastructure and services to ensure availability, performance, and security

Log Management and Analysis

Collecting, analyzing, and monitoring log data from various systems and applications to identify issues and security incidents


Backup and Disaster Recovery Monitoring

Monitoring backup systems and disaster recovery solutions to ensure data integrity and recovery readiness


Compliance Monitoring

Monitoring IT systems and processes to ensure compliance with industry regulations and standards

CLOUD CONSIDERATIONS FOR STATE AND LOCAL AGENCIES

State and local government agencies need to innovate at the speed of cloud without creating risk for themselves, their customers, or their stakeholders.


Besides eliminating the cost of maintaining an aging infrastructure, the cloud helps state and local governments meet agency-specific needs while gaining the same benefits as the private sector.

  • Service policies, procedures and plans
  • Operations management
  • Security and compliance
  • Identity and access management
  • Incident management
  • Disaster recovery
  • Change management
  • Cost control without disrupting or diminishing service levels

Cloud Considerations

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MANAGED SERVICES FOR STATE AND LOCAL AGENCIES

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State and local agencies depend heavily on reliable networks to deliver essential services to their employees and citizens. Managing complex network infrastructures has become increasingly challenging as agencies depend more on shared and third-party networks. The technical expertise needed to upgrade, secure and optimize networks is a growing concern.


QCM technicians have the experience, certifications, and reliable expertise you expect from a managed services provider. We offer support 24/7/365 to ensure continuity, reliability, and stability of your operations. We stay on top of technology trends, and can provide you with guidance on new tech that can benefit you and your business goals.

Don't see what you need? Ask us.

QCM MANAGED SERVICES

Fully Monitored System

Full monitoring of your systems to ensure increased efficiency of managing issues before they occur


Secure, Proactive Network

Constant insight into all security needs and requirements


Protected Business Information

Proper reporting ensures accountability and justification as required for management teams


QCM’s Certified Technicians

Reliable remote support for quicker mean time to resolution


CIO-level Information

Delivered monthly on any of the network areas into which you require deeper, ongoing insight and reporting. We’ll recommend solutions as required.


Remote Services

Our remote monitoring, management, and automation services can help manage all your IT assets. We also deliver remote support services for your servers and end-users.

Managed Anti-Spam/Anti-Virus

80% of all email traffic is Spam. The number one trajectory for virus delivery to the desktop is email. QCM can install and manage these services to help keep you as up-to-date as possible.


Managed Monitoring

More than just software, our Managed Monitoring solution leverages our 24/7 Network Operations Center to investigate and triage issues, perform maintenance, and escalate actionable items to your IT team.


Patch Management

Keep your systems up to date and running with all the latest patches. This provides an important service for your preventive maintenance plan.


Project Support

Dedicated engineering support to assist with the planning, implementation, or support of a new IT project.


Disaster Recovery and Business Continuity

High availability, highly customized solutions, quick deployments

“This Team is remarkably professional and competent”

– Managed IT Services Customer

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Let's Talk!

480-556-6000 Main

480-483-4371 Urgent Assistance

Info@qcmtech.com

www.qcmtech.com

General Inquiries

QCM Technologies, LLC

9060 E Via Linda, Suite 220

Scottsdale, Arizona 85258-5423

Est. 2001

WHY CHOOSE QCM

♦ Established 2001 (Scottsdale, Arizona)

♦ Team of 30 with 400+ years technical expertise

♦ Trusted, reliable partner to our valued Customers

♦ Sensible, customized solutions

♦ Multi-award winner

♦ Philosophy: IT Projects should pay for themselves

SMB | Commercial | Tribal | Federal | State | Local | Education

Recipient of multiple accolades throughout our history, most recently:

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• Technology Partner of the Year

Bristol Global Mobility

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• SAP Utility of the Year Mid-Sized

Systems, Applications, & Products in Data Processing, Awarded to Navajo Tribal Utility Authority [NTUA]

(QCM served as lead consultant on this project)

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Sophos Channel Partner of the Year, United States

Awarded for our dedication and expertise in protecting our clients against evolving cyber threats

Value in Relationships

To achieve our founding philosophy "IT projects should pay for themselves", we establish deep partnerships with our customers to fully understand their business needs, then engage our solid vendor relationships to deliver projects with high potential to yield quick ROI, achieve the best fluency, and deliver long-term driving advantages.


Experience & Expertise

QCM has been in business 24+ years with 400+ years' of extensive technical expertise across our stellar team of 30 employees. Our team began with a strong foundation in IBM and continues to expand our proficiencies to meet the needs of our valued customers, which includes continuous training and achieving certifications.


When our Customers Succeed, We Succeed

QCM has retained many customers since the inception of our business in 2001 - now that's saying something. The value and compelling advantages we provide are just some of the ways we help our customers yield results, and are the core of how we operate as a business - because when our customers succeed, we succeed.

THE QCM DIFFERENCE

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QCM Technologies, LLC

A Pinnacle Company

www.qcmtech.com

Est. 2001 • Scottsdale, Arizona