IT Services & IT Support
Award-winning IT Solutions to help Your Business
Need help with projects?
Our IT Services
QCM offers many types of services to help our valued customers concentrate on their primary business goals.
We offer a wide range of IT services, including managed services, and more, including Cloud, Remote, MFA, Migrations, Microsoft/Azure, Security, PEN tests, NIST/CMMC, audits, assessments, and more.
Discover our project, security, and monitoring services below. Don't see something you need? ASK US!
PROJECT SERVICES
Infrastructure Upgrades
Upgrading hardware, software, and infrastructure components to improve performance, scalability, and security
Data Center Migration
Migrating data and applications from one data center to another, including planning, execution, and post-migration testing
Cloud Migration
Migrating on-premises infrastructure and applications to cloud platforms, such as AWS, Azure, or Google Cloud Platform
Security Audits and Assessments
Conducting security audits and assessments to identify vulnerabilities, compliance gaps, and security risks
Software Implementations
Implementing new software solutions or upgrading existing ones to improve efficiency, productivity, and business operations
Network Infrastructure Design
Designing and implementing new network infrastructure solutions to support business requirements and growth
Disaster Recovery Planning
Developing and implementing disaster recovery plans and solutions to ensure business continuity in the event of a disaster
IT Systems Integration
Integrating diverse IT systems and applications to improve data flow, communication, and business processes
Virtualization Projects
Virtualizing server infrastructure and applications to reduce hardware costs, improve resource utilization, and increase flexibility
Business Continuity Planning
Developing and implementing business continuity plans to ensure uninterrupted operations during unexpected events or disasters
Is Your Team Working Efficiently?
Using QCM to handle or assist with your IT Services will allow your team to focus on what they need to focus on: Your Business Goals. Our staff of 30 has 400+ years of combined experience and expertise, with an extremely high rate of customer retention and customer satisfaction. Reach out to us, we'd love to see how we can help you.
IT SECURITY SERVICES
Security Assessment and Gap Analysis
Conducting comprehensive assessments of existing security measures, identifying gaps, and developing strategies to address them
Security Awareness Training
Implementing security awareness training programs for employees to educate them about cybersecurity risks, best practices, and how to recognize and respond to security threats
Vulnerability Management Program
Establishing processes and tools to identify, prioritize, and remediate vulnerabilities in IT systems and applications
Penetration Testing
Performing simulated attacks on IT systems and infrastructure to identify weaknesses and assess the effectiveness of security controls
Security Incident Response Plan
Developing and implementing a structured plan and procedures for responding to security incidents, including detection, containment, eradication, and recovery
Security Information and Event Management (SIEM) Implementation
Deploying SIEM solutions to centralize and analyze security event logs from various sources for threat detection and response
Identity and Access Management (IAM)
Implementing IAM solutions to manage user identities, access privileges, and authentication mechanisms to prevent unauthorized access
Data Loss Prevention (DLP)
Deploying DLP solutions to monitor, detect, and prevent the unauthorized transmission or exfiltration of sensitive data
Endpoint Security Enhancements
Implementing endpoint security solutions such as antivirus, anti-malware, host intrusion prevention systems (HIPS), and endpoint detection and response (EDR) to protect endpoints from security threats
Network Segmentation
Segmenting networks to isolate sensitive systems and data from less secure areas to minimize the impact of security breaches
Security Controls Implementation
Deploying security controls such as firewalls, intrusion detection and prevention systems (IDS/IPS), web application firewalls (WAF), and data encryption to protect IT assets
Regulatory Compliance Initiatives
Initiating projects to achieve compliance with industry-specific regulations (CMMC, NIST CSF, ALTA, PCI DSS) through security controls and audit processes
Security Architecture Review and Design
Reviewing and redesigning the security architecture to ensure alignment with business goals, emerging threats, and evolving technologies
Mobile Device Security
Implementing security measures to protect mobile devices (e.g., smartphones, tablets) and secure access to corporate resources from mobile devices
Managed Security Operations Center (SOC)
Implementing a Managed SOC to monitor, detect, and respond to security threats in real-time
Cybersecurity Risk Management
Implementing risk management frameworks and processes to identify, assess, prioritize, and mitigate cybersecurity risks across the organization
Our experienced staff puts the focus on YOUR needs.
Check out this happy customer:
“I want to thank you for all your help during this project. I appreciate your knowledge and quick replies with accurate info along the way. We successfully uninstalled Exchange last night from our two old on prem servers. We now are fully functional in the cloud with only the one on-prem hybrid exchange server. At this point I think we can call this project complete. It was great working with you and QCM and we look forward to future projects we can all accomplish together.”
– Managed IT Services Customer
IT MONITORING SERVICES
Network Monitoring
Monitoring network devices, traffic, and performance to ensure optimal network operation
Server Monitoring
Monitoring server health, performance, and availability to prevent downtime and ensure optimal performance
Security Monitoring
Monitoring for security threats, intrusions, and vulnerabilities to detect and respond to security incidents
Cloud Infrastructure Monitoring
Monitoring cloud-based infrastructure and services to ensure availability, performance, and security
Log Management and Analysis
Collecting, analyzing, and monitoring log data from various systems and applications to identify issues and security incidents
Backup and Disaster Recovery Monitoring
Monitoring backup systems and disaster recovery solutions to ensure data integrity and recovery readiness
Compliance Monitoring
Monitoring IT systems and processes to ensure compliance with industry regulations and standards
CLOUD CONSIDERATIONS FOR STATE AND LOCAL AGENCIES
State and local government agencies need to innovate at the speed of cloud without creating risk for themselves, their customers, or their stakeholders.
Besides eliminating the cost of maintaining an aging infrastructure, the cloud helps state and local governments meet agency-specific needs while gaining the same benefits as the private sector.
Cloud Considerations
MANAGED SERVICES FOR STATE AND LOCAL AGENCIES
State and local agencies depend heavily on reliable networks to deliver essential services to their employees and citizens. Managing complex network infrastructures has become increasingly challenging as agencies depend more on shared and third-party networks. The technical expertise needed to upgrade, secure and optimize networks is a growing concern.
QCM technicians have the experience, certifications, and reliable expertise you expect from a managed services provider. We offer support 24/7/365 to ensure continuity, reliability, and stability of your operations. We stay on top of technology trends, and can provide you with guidance on new tech that can benefit you and your business goals.
Don't see what you need? Ask us.
QCM MANAGED SERVICES
Fully Monitored System
Full monitoring of your systems to ensure increased efficiency of managing issues before they occur
Secure, Proactive Network
Constant insight into all security needs and requirements
Protected Business Information
Proper reporting ensures accountability and justification as required for management teams
QCM’s Certified Technicians
Reliable remote support for quicker mean time to resolution
CIO-level Information
Delivered monthly on any of the network areas into which you require deeper, ongoing insight and reporting. We’ll recommend solutions as required.
Remote Services
Our remote monitoring, management, and automation services can help manage all your IT assets. We also deliver remote support services for your servers and end-users.
Managed Anti-Spam/Anti-Virus
80% of all email traffic is Spam. The number one trajectory for virus delivery to the desktop is email. QCM can install and manage these services to help keep you as up-to-date as possible.
Managed Monitoring
More than just software, our Managed Monitoring solution leverages our 24/7 Network Operations Center to investigate and triage issues, perform maintenance, and escalate actionable items to your IT team.
Patch Management
Keep your systems up to date and running with all the latest patches. This provides an important service for your preventive maintenance plan.
Project Support
Dedicated engineering support to assist with the planning, implementation, or support of a new IT project.
Disaster Recovery and Business Continuity
High availability, highly customized solutions, quick deployments
“This Team is remarkably professional and competent”
– Managed IT Services Customer
Let's Talk!
480-556-6000 Main
480-483-4371 Urgent Assistance
Info@qcmtech.com
www.qcmtech.com
General Inquiries
QCM Technologies, LLC
9060 E Via Linda, Suite 220
Scottsdale, Arizona 85258-5423
Est. 2001
WHY CHOOSE QCM
♦ Established 2001 (Scottsdale, Arizona)
♦ Team of 30 with 400+ years technical expertise
♦ Trusted, reliable partner to our valued Customers
♦ Sensible, customized solutions
♦ Multi-award winner
♦ Philosophy: IT Projects should pay for themselves
SMB | Commercial | Tribal | Federal | State | Local | Education
Recipient of multiple accolades throughout our history, most recently:
• Technology Partner of the Year
Bristol Global Mobility
• SAP Utility of the Year Mid-Sized
Systems, Applications, & Products in Data Processing, Awarded to Navajo Tribal Utility Authority [NTUA]
(QCM served as lead consultant on this project)
• Sophos Channel Partner of the Year, United States
Awarded for our dedication and expertise in protecting our clients against evolving cyber threats
Value in Relationships
To achieve our founding philosophy "IT projects should pay for themselves", we establish deep partnerships with our customers to fully understand their business needs, then engage our solid vendor relationships to deliver projects with high potential to yield quick ROI, achieve the best fluency, and deliver long-term driving advantages.
Experience & Expertise
QCM has been in business 24+ years with 400+ years' of extensive technical expertise across our stellar team of 30 employees. Our team began with a strong foundation in IBM and continues to expand our proficiencies to meet the needs of our valued customers, which includes continuous training and achieving certifications.
When our Customers Succeed, We Succeed
QCM has retained many customers since the inception of our business in 2001 - now that's saying something. The value and compelling advantages we provide are just some of the ways we help our customers yield results, and are the core of how we operate as a business - because when our customers succeed, we succeed.
THE QCM DIFFERENCE
QCM Technologies, LLC
A Pinnacle Company
www.qcmtech.com
Est. 2001 • Scottsdale, Arizona